Oracle CRM

Course Content


Oracle Fusion cloud applications. Oracle Fusion CRM or CX suite (Customer Experience) course is specially designed for online training. Online training is the best option for trainees who need to take the course as per their timings. Our online training sessions are relayed globally wide flexible to their time zones. Tech Leads IT online training sessions are held in cloud-hosted applications for best streaming and interacting with instructors.


Oracle Fusion Sales Cloud/ CRM Training Content

  1. Oracle Sales Cloud Solution Overview
  2. Lead Management
  3. Lead Assessment Template Setup
  4. Prospect Lead management
  5. Lead Conversion
  6. Opportunity Management
  7. Sales Stage and Sales Coach Setup
  8. Opportunity Assessment
  9. Sales Campaign
  10. Sales Campaign Email template setup
  11. Sales Campaign Response Processing
  12. Account Management
  13. Contact Management
  14. Activity Management
  15. Deal Calander Setup
  16. Partner Management
  17. Partner Programs and Benefits
  18. Partner Profile and Tiers
  19. Program Enrollments
  20. Partner Announcements
  21. Partner Self Administration
  22. Partner Hierarchy
  23. Partner User Impersonation
  24. Partner Branding
  25. Deal Registrations
  26. Partner Lead Management
  27. Business Plans and Objectives
  28. Marketing Budgets
  29. Marketing Development Funds
  30. Claims management
  31. Dashboard Infolet Setup
  32. Oracle Sales Cloud Analytics
  33. Partner Reports
  34. Sales Infolet Homepage
  35. App Composer
  36. Page Composer
  37. Manage Tasks and Profile Options
  38. Data File Import Mapping
  39. Data File Import Activities
  40. Oracle Social Network
  41. OSN Partner Access


Who will learn this course?

  1. Software Engineer
  2. Oracle CRM Developer
  3. Oracle CRM Business Analyst